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We are social creatures who desire validation. We feel good when others share our belief system. But we feel dejected when others do not value our inputs, crush our ideas, or ignore what we have to say.
These difficult people act in undesirable ways and give us permission to pass judgement and offload responsibility by blaming them for undesirable outcomes.
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When dealing with difficult people, the amygdala in the brain, responsible for processing emotions, perceives them as a threat. This triggers the fight-or-flight response.
“Never attribute to bad intentions that which is adequately explained by ignorance, incompetence, negligence, misunderstanding, laziness or other probable causes”
We view the world and the people in it from a specific paradigm.
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