Learn more about communication with this collection
How to challenge assumptions
How to generate new ideas
How to break out of traditional thinking patterns
“Never attribute to bad intentions that which is adequately explained by ignorance, incompetence, negligence, misunderstanding, laziness or other probable causes”
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MORE IDEAS ON THIS
When dealing with difficult people, the amygdala in the brain, responsible for processing emotions, perceives them as a threat. This triggers the fight-or-flight response.
We either try to fight the behavior or flee from the situation without solving the problem. The inter...
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We are social creatures who desire validation. We feel good when others share our belief system. But we feel dejected when others do not value our inputs, crush our ideas, or ignore what we have to say.
These difficult people act in undesirable ways and give us permission to pass judgement...
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We view the world and the people in it from a specific paradigm.
How we relate to someone is driven by our personality, expectations, background, and experience. Why we find someone difficult is then a very personal affair.
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Understanding Hanlon's razor results in a mindset shift, which enables us to view the entire scenario in a third person’s perspective, rather than being in the centre of the drama.
Something we assume is due to bad intentions of others may be just due to ignorance, incompe...
“Never attribute to malice that which is adequately explained by stupidity”
The basic rules that we need to apply:
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