Jumping to conclusions: the inference-observation confusion - Ness Labs
Jumping to conclusions often comes from our desire to sound compassionate and invested in what someone is telling us.
We may comment by saying "wow", or "what a shame" when we really have no idea how the person wants us to feel. Instead of sounding supportive, we may come across as dismissive.
SIMILAR ARTICLES & IDEAS:
The reason people jump to conclusions is the fact that they find it easy.
Fact-checking and 100 percent accuracy on everything they see or observe consume way too much time for a normal person.
Taking mental shortcuts is the path most people choose to jump to conclusions.
It is a form of cognitive distortion which generally gravitates towards the negative. This happens without any justifiable cause or reason and is not based on any fact.
The basic psychology about visiting a fortune teller is that the mind is cognitively distorted and needs reassurance. When a fortune teller tells you that everything is going to be ok, the negative thoughts start to diminish.
Virtual communication often lacks the nonverbal clues we notice with in-person conversations.
To compensate, we often make assumptions or jump to conclusions that can cause harm to our work...
Instead of acting on your assumptions, go to the facts. Understanding the individual styles of employees can also give interactions more context and help avoid misunderstandings.
To avoid unnecessary conflict, it is essential to understand the nuances of colleagues and how they work.
Accept that others may not work and communicate the same way you do. If you see someone looking to the side during a video conference, instead of thinking they are not paying attention, understand that they may really be taking notes. Another person may want to spend time on a connection before they engage with the content.