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How to develop a growth mindset
How to think creatively and outside the box
How to embrace change
The way Nintendo worked on the issues, glitches and other problems it encountered and solved it quickly provides us another lesson: Listening to the end-user and prioritizing the features or the changes based on user feedback.
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Nintendo restricted players who have bought the ‘Switch’ console which plays the hit game, to only be able to create one island. This has been a controversial restriction, but has enabled more sales of the console.
The lesson here is to provide something for free but add revenue-cr...
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197 reads
Animal Crossing: New Horizons sold 13 million copies in six weeks, making it one of the most popular games of modern times. The universal, de-stressing nature of the game contrasted with what 2020 unleashed at the same time in the month of March.
One of the first marketin...
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344 reads
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The biggest challenge of businesses today is their inability to listen to customer feedback and act upon them. This explains why some companies consistently outperform others.
The Key to listening to customers is to change your mindset towards constructive criticism. Once we understand tha...
The goal of listening is to make the other person feel heard. Listening is understanding where emotions come from, and it is not always rational. It is based on experiences and perspectives.
We all have biases and blind spots. That makes it essential to have uncomfortable conversations with...
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