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Listen To Your Customers And Act Fast
The way Nintendo worked on the issues, glitches and other problems it encountered and solved it quickly provides us another lesson: Listening to the end-user and prioritizing the features or the changes based on user feedback.
18
154 reads
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Marketing And Product Development Taught By A Blockbuster Game
Animal Crossing: New Horizons sold 13 million copies in six weeks, making it one of the most popular games of modern times. The universal, de-stressing nature of the game contrasted with what 2020 unleashed at the same time in the month of March.
One of the first marketin...
25
336 reads
Don’t Give Everything Away For Free
Nintendo restricted players who have bought the ‘Switch’ console which plays the hit game, to only be able to create one island. This has been a controversial restriction, but has enabled more sales of the console.
The lesson here is to provide something for free but add revenue-cr...
28
191 reads
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3. Listen to your customers
The biggest challenge of businesses today is their inability to listen to customer feedback and act upon them. This explains why some companies consistently outperform others.
The Key to listening to customers is to change your mindset towards constructive criticism. Once we understand tha...
How to listen and learn from Black Lives Matter
The goal of listening is to make the other person feel heard. Listening is understanding where emotions come from, and it is not always rational. It is based on experiences and perspectives.
We all have biases and blind spots. That makes it essential to have uncomfortable conversations with...
Communicate And Listen Well
- Give detailed records of what all happens to you, communicating everything to your partner. Make it comprehensive and thorough.
- Active listening is another overlooked aspect of communication, which we assume is only about blabbering. Listening gives us clues to wha...
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