Moving from in-person to remote customers - Deepstash

Bite‑sized knowledge

to upgrade

your career

Ideas from books, articles & podcasts.

Moving from in-person to remote customers

Moving from in-person to remote customers

Travel restrictions and safety concerns irrevocably changed the ability for companies to bond with clients and customers. Many companies still are trying to figure out a good way to connect with clients over virtual platforms.

The lack of in-person interaction makes it much harder for seasoned salespeople and customer-relationship managers to "read the room." It results in missed opportunity and causes a loss in the ability to discover new and transformational ideas and products together.

STASHED IN:

39

MORE IDEAS FROM THE SAME ARTICLE

Because remote work is likely to persist in some form, business leaders charged with nurturing customer relationships must find a new way to build and grow transformational partnerships.

  • Rediscover the art of business relationships: We need to make time to socialize....

There are certain personality archetypes in every business partnership.

  • The decision-makers: In person, around a table, decision-makers are easy to identify. Virtually, it can be challenging to identify the decision-makers and to identify what they need to make thos...

Discover and save more ideas by creating a

FREE

Deepstash account.

Develop a

reading habit

, save

time

and create an amazing

knowledge library

.

GET THE APP:

MORE LIKE THIS

... consider:

  • More than 70% of leaders say their teams do not collaborate on their most important business problems, and 70% say their teams are conflict avoidant.
  • 2 in 5 leaders believe that members of their team have developed caring, trusting, or supportive rela...

STASHED IN:

60

The volatile labour market and economy

COVID-19 caused millions of people to leave the workforce, leading to the Great Resignation. A secondary wave of reevaluation has hit the workforce, causing more workers to quit their jobs and creating labour shortages, especially in IT, software engineering and healthcare.

Economis...

STASHED IN:

7

Companies need some form of cohesion

During the pandemic and the switch to working from home, companies need ways to keep their teams focused and maintain a sense of togetherness.

But in most cases, virtual team building feels more agonising than the real thing. It is also inherently flawed.

3

STASHED IN:

41