Do's and Don'ts for feedback on a postmortem - Deepstash

Do's and Don'ts for feedback on a postmortem

Do's and Don'ts for feedback on a postmortem

Here is how to give feedback to poorly-made projects:
DO:

  • Have a moderator that is impartial for the discussion that can set ground rules for a better flowing conversation.
  • Focus on the timeline of events and facts.

DON'T:

  • Finger point. Instead, send an e-mail containing the summary of the postmortem in a professional manner.
  • Finish the session without clarifying lessons learned and next step actions.

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