The best tips for giving formal feedback
Curated from: invisionapp.com
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The importance of giving feedback
Giving feedback to your employees is good for a number of reasons:
- It allows people to hone their work in a quick and efficient manner;
- It opens up the opportunity for them to learn from a more experienced worker;
- It motivates them to go to work and finish tasks.
However, invigorating a healthy culture of providing feedback is a task in itself. It can feel intimidating and a lot like criticism but if done correctly, it allows a comfortable environment that is open for discussion.
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Do's and don'ts for feedback meetings
DO:
- Schedule the meetings early, midway, and at the end of every project to provide in-depth feedback.
- Don't be shy to bring in experts from other teams.
- Set an official facilitator and set ground rules for the conversation.
DON'T:
- Don't overcrowd the meeting. Less than seven is advised.
- Don't set up a meeting for a finished project, unless there are revisions needed to be done.
- Don't let the conversation get flooded by too many ideas, only list down those that are important.
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Do's and Don'ts for quick check-ins
DO:
- Establish a set schedule for everyone in the team to participate for quick updates and feedback.
- Ask the important questions like: What did you do yesterday? What will you do today? Is anything in your way?
DON'T:
- Don't prolong the check ins. It isn't the time to discuss what would be discussed for a meeting.
- Don't keep seated. Stand up, get on your feet and keep your body moving to get energy flowing.
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Do's and Don'ts for feedback after project completion
DO:
- Include everyone who participated in the project.
- Try to consider using a survey to get everyone's perspective.
- Use this as an opportunity to have everyone integrate what they have learned from the project.
DON'T:
- Forget to reflect on the humps that happened during the project and discuss what could've been done better.
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Do's and Don'ts for feedback on a postmortem
Here is how to give feedback to poorly-made projects:
DO:
- Have a moderator that is impartial for the discussion that can set ground rules for a better flowing conversation.
- Focus on the timeline of events and facts.
DON'T:
- Finger point. Instead, send an e-mail containing the summary of the postmortem in a professional manner.
- Finish the session without clarifying lessons learned and next step actions.
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