Ideas from books, articles & podcasts.
Asking engagement oriented questions allows the employee to be able to think for themselves and to examine situations, analyze their own performance and generate great ideas or solutions.
This method is modeled from the Socratic Method that aids in stimulating mindful observation and critical thinking.
For example: "This report has been on your desk for a while now. Are you having trouble getting the information you need to complete it? Do you need help?"
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Managers create the conditions that promote the behaviors of engaged employees with the relationships they establish.
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