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Why managing impressions is critical (and doesn’t make you inauthentic)
Impression management and your communication style
Effective impressions management not only requires you to be self-aware but also to change how you communicate.
For example, compensation and promotion decisions generally involve subjective judgments. This means you want to use your communication techniques in a way that emphasize the traits needed to reach your objective. If decisiveness is called for, you want to present your decisive characteristics.
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Key Ideas
Thin-Slicing
Thin-slicing is when we take a mental snapshot of someone...
Self-Evaluation
Choose ONE word from this list of adjectives or pick your own to fill in the blank. When people first meet me, they think I am_____
- Charismatic or boring
- Outgoing or shy
- Kind or judgmental
- Intelligent or weird
- Open or closed
- Powerful or weak
- Engaging or odd
- Professional or casual
Did you pick a positive word? Or a negative word? You have to know where you stand now to move to where you want to be.
Ideal Firsts
The most important thing to do for giving a good impression is to set your intention. Right now pick your ideal first impression word. When people first meet me, I want them to see me as_______.
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Key Ideas
First impressions
In less than one-tenth of a second of seeing someone for the first time, our brain processes information about the person’s face—which leads to quick conclusions about a new acquaintance’s quali...
Know your context
It’s important to first consider where you are trying to make a good impression—whether it’s a formal job interview or a dinner date.
Context matters. It gives you cues as to how you should dress, speak, look and behave, in a way that matches the setting you are entering to. That is a key aspects of making a good impression.
Adjust your attitude
Try not to look bored, rude or hostile.
A useful attitude is welcoming, curious and enthusiastic: smile, make eye contact long enough to notice the color of that person’s eyes, sit without crossing your arms or legs. This project a positive, open warm impression.
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Key Ideas
First impressions matter
You’ve got a lot to pac...
Show confidence in your body language
When you’re nervous, it shows in the way you’re standing or what you’re doing with your hands. The same goes for when you’re confident. Standing tall and making eye contact shows confidence.
If you need a quick boost of confidence, take a power pose. One great power pose is the wonder woman – your hands on your hips, legs out in a V shape, shoulders and back straight, and chin slightly up.
Be aware of the way you speak
- Speak clearly and with an even tone. Not too loud or too quiet, as you could come across as dominating or shy.
- Using filler words such as ‘um’ or ‘so’ or filling in gaps with ‘like’ or ‘you know’ will make you seem less knowledgeable. Pay special attention to your usage of the word ‘like’.
- If you need time to compose your thoughts, simply pause, or restate the question.