Plan out the conversation

This is not a conversation you want to have in the spur of the moment.

Think of what you’re going to say, and prepare for the other person’s reactions. Being prepared you are more likely to stay even-tempered, thus delivering a more solid critique.

Next time you’re having a conversation, see if you catch yourself thinking about what you’re going to say next rather than focusing on what the other person is saying. You may be surprised how often it happens.

Generally, being aware of this tendency is enough to improve it. But if you’re s...

Take a look at the person’s LinkedIn or Twitter account to get an idea of his tone, interests, etc. You’re always at an advantage when you know more about a person. It will be easier to relate to him and you might avoid awkward conversations.