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The more prepared you are, the easier it will be to stay even tempered and not get flustered, and therefore deliver a more solid critique.
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MORE IDEAS ON THIS
When having a difficult conversation, be direct and get to the point quickly.
Difficult conversations become even more difficult when the delivery is complicated.
Most of the time, the person you're talking to knows that a critique is coming, so rather than dancing around...
158
472 reads
The more clarity you can provide, the better the critique will be received during a difficult conversation.
Be honest and thorough with your feedback, and fully clarify why you're having the conversation. Offer as many concrete examples as possible so the person understands you'...
131
211 reads
Illustrating what a positive outcome looks like gives the employee something solid to work towards, and helps them un...
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204 reads
When emotions start to take over, remind yourself that the more in control you are of your emotions, the better you'll be able to deliver the message.
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202 reads
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Clearly explain the reason for the conversation, the specific critique, and then offer suggestions to improve.
Even if the conversation is to fire an employee, you should still offer a suggestion that will help them improve in their next job.
Nothing is worse than deliver...
119
173 reads
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This is not a conversation you want to have in the spur of the moment.
Think of what you’re going to say, and prepare for the other person’s reactions. Being prepared you are more likely to stay even-tempered, thus delivering a more solid critique.
Next time you’re having a conversation, see if you catch yourself thinking about what you’re going to say next rather than focusing on what the other person is saying. You may be surprised how often it happens.
Generally, being aware of this tendency is enough to improve it. But if you’re s...
Take a look at the person’s LinkedIn or Twitter account to get an idea of his tone, interests, etc. You’re always at an advantage when you know more about a person. It will be easier to relate to him and you might avoid awkward conversations.
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