How To Have Difficult Conversations At Work
Curated from: forbes.com
Ideas, facts & insights covering these topics:
7 ideas
·1.83K reads
7
Explore the World's Best Ideas
Join today and uncover 100+ curated journeys from 50+ topics. Unlock access to our mobile app with extensive features.
Be direct
When having a difficult conversation, be direct and get to the point quickly.
Difficult conversations become even more difficult when the delivery is complicated.
Most of the time, the person you're talking to knows that a critique is coming, so rather than dancing around the subject, just get to it.
159
484 reads
Be specific
The more clarity you can provide, the better the critique will be received during a difficult conversation.
Be honest and thorough with your feedback, and fully clarify why you're having the conversation. Offer as many concrete examples as possible so the person understands you're not just pulling things out of thin air.
133
221 reads
Plan out the conversation
The more prepared you are, the easier it will be to stay even tempered and not get flustered, and therefore deliver a more solid critique.
133
248 reads
Choose your words
Illustrating what a positive outcome looks like gives the employee something solid to work towards, and helps them understand why they’re being disciplined.
126
213 reads
Offer a solution
Clearly explain the reason for the conversation, the specific critique, and then offer suggestions to improve.
Even if the conversation is to fire an employee, you should still offer a suggestion that will help them improve in their next job.
Nothing is worse than delivering a critique and leaving it just at that.
121
183 reads
Manage your emotions
When emotions start to take over, remind yourself that the more in control you are of your emotions, the better you'll be able to deliver the message.
128
210 reads
Questions serve a double purpose
119
272 reads
IDEAS CURATED BY
Autumn M.'s ideas are part of this journey:
Learn more about communication with this collection
How to secure funding
How to market and sell your product or service
How to scale and grow your business
Related collections
Similar ideas
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates