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The sweet spot of effective feedback
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How to give positive feedback
It must be related to genuine observations, that reflect back their effort, not ability. Praise the process, not the person.
Highlight aspects of someone’s performance that were under their control - their planning, their creative ideas, their dedication - over qualities they were ...
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Giving negative feedback
By withholding the truth to protect someone’s feelings , even with the best intentions, you’re robbing them the opportunity to learn, grow and improve. And without this, they lose personal responsibility for their actions.
So show them you consider them an equal by being candid. Hone...
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Essential qualities of effective feedback
- Specific: factul and action-based.
- Both positive and negative (six-to-one ratio).
- Actionable: focused on how can something be improved.
- Focused on a shared goal.
- Manageable and simple.
- Neutral: Emotion adds a c...
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The negative-to-positive ratio
The ratio between positive and negative feedback should be 5.6 (or nearly six positive comments for each negative one).
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Effective feedback
Effective feedback is:
- Objective. Don't let your personal feelings get in the way.
- Timely. Feedback should follow when the event is still fresh.
- Constructive. Give respect and show that you have their best i...
3 Types Of Feedback
You can't improve without feedback. But not all feedback is the same. Learn to distinguish between the 3 types:
- Outcome feedback: this tells you something about how well you’re doing overall but offers no ideas as to what you’re doing better or worse.
- I...
The "why" of feedback
The purpose of giving feedback is to improve the situation or the person's performance. You won't accomplish that by being harsh, critical or offensive.
You'll likely get much more from people when your approach is positive and focused on improvement. That's not to say feedback alway...
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