The "why" of feedback

The purpose of giving feedback is to improve the situation or the person's performance. You won't accomplish that by being harsh, critical or offensive.

You'll likely get much more from people when your approach is positive and focused on improvement. That's not to say feedback always has to be good, but it should be fair and balanced. 

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Giving FeedbackBoosting Your People's Confidence and Ability

Giving FeedbackBoosting Your People's Confidence and Ability

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