The "why" of feedback
The purpose of giving feedback is to improve the situation or the person's performance. You won't accomplish that by being harsh, critical or offensive.
You'll likely get much more from people when your approach is positive and focused on improvement. That's not to say feedback always has to be good, but it should be fair and balanced.
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"Innovation distinguishes between a leader and a follower." - Steve Jobs. Striving not to be a follower.
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Cultivating a growth mindset and embracing challenges
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1. Understand the importance of embracing feedback
Feedback can come in different ways and forms and are mostly tied to your customer's experience of your product or service. Their personality also plays an important role in how the feedback is given.
Feedback should only make us see how we can make the most of an already thriving...
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