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Strategies For Successful Courageous Conversation
Conflict in leadership and life is unavoidable. Instead of seeing conflict as something to be avoided, see it as an opportunity to achieve greater levels of fulfilment.
- Take the time to really listen before you jump into the conversation.
- Pause before you speak. Instead of reacting instinctively, take a deep breath to realign yourself before responding.
- Press your internal "reset" button. Pause, take stock, breathe deeply, then determine the "right" next move.
- Change the way you view your world. Use your emotions as a gauge to help you understand when your needs are met, and when they are not.
- Clearly define your intentions. Being able to articulate your intentions effectually increase your chances of achieving what you want.
- Be mindful of body language. Over 90% of our communication with others is nonverbal.
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Transform Conflict Into A Growth Opportunity
Constructive conflict can lead to positive growth and transformation, along with the capacity for understanding ourselves and the world around us. It is helpful to recognize the reasons why we wish to avoid conflict.
For example:
- I want to be liked by ever...
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"Issues that aren’t talked out get acted out in snide remarks and innuendoes, higher absenteeism and turnover, and lower productivity and engagement. When you are discussing something sensitive, what is left unsaid is often what the conversation really needs to be about."
MARGIE WARRELL
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Common communication mistakes
- Lack of attention to tone. No matter what the circumstances, learn to pay attention to tone. Before you speak, pause and take a breath.
- One-size-fits-all communication. Different people have different needs and expectations.
- Avoiding the difficult convers...
"The Neftlix method" to control emotions
- The pause button. Create a habit of thoughtful action. Train yourself to take a moment to stop and think before you act or speak.
- Volume control. Train yourself to recognise when your volume is starting to go up.
- The tuning dial. As you'd change the film ...
Strategies for Eliminating Bad Habits
- Identify your triggers: Look at your list of bad habits. Figure out the “who,” the “what,” the “where,” and the “when” underlying each bad behavior.
- Clean the house. Get rid of whatever enables your bad habits.
- Look again at your ...
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