Strategies For Successful Courageous Conversation
Conflict in leadership and life is unavoidable. Instead of seeing conflict as something to be avoided, see it as an opportunity to achieve greater levels of fulfilment.
- Take the time to really listen before you jump into the conversation.
- Pause before you speak. Instead of reacting instinctively, take a deep breath to realign yourself before responding.
- Press your internal "reset" button. Pause, take stock, breathe deeply, then determine the "right" next move.
- Change the way you view your world. Use your emotions as a gauge to help you understand when your needs are met, and when they are not.
- Clearly define your intentions. Being able to articulate your intentions effectually increase your chances of achieving what you want.
- Be mindful of body language. Over 90% of our communication with others is nonverbal.
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