Minimize your unpaid labor hours
- Before you can start minimizing your unpaid labor you have to know how much of it you’re doing. And we're generally used to underestimate how long we spend on tasks thanks to biases like the Planning Fallacy.
- Set proper expectations. One of the main reasons unpaid digital labor happens is because people don’t set proper expectations. We assume that people know how to communicate and we don’t need to spell out specific rules.
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