In addition to transparently exposing our teams to tough realities, we develop resilience in our team members when we get specific about what suffering means for them.
They looked at people who experienced changes at work related to Covid-19 to prove this.
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Buckingham says resilience levels increase the more intimately exposed your team members are to suffering. They looked at people who had personal connections affected by Covid-19 to prove this.
“Instead of downplaying the reality, tell it to us straight
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