The Three Pillars Of Trustworthiness - Deepstash

deepstash

Beta

deepstash

Beta

Remote work has built – rather than broken – trust among colleagues. Here's how

The Three Pillars Of Trustworthiness

Psychology scholars have identified three main pillars of accessing a person's trustworthiness:

  • Ability: The skills to conduct a given task successfully.
  • Benevolence: The good intentions of the person.
  • Integrity: The person’s values and principles being acceptable.

27 SAVES

122 READS


EXPLORE MORE AROUND THESE TOPICS:

SIMILAR ARTICLES & IDEAS:

Suddenly Working From Home

There is a sudden shift towards remote working in workspaces all across the world, with many people abruptly thrust towards it without warning.

Experts share a few tips on how to transition ...

Mimic Your Office Culture

For many of us, the office becomes a fun place due to a sense of community, purpose and fun interactions that make up an office day. To try and mimic your office culture virtually:

  1. Set up Slack channels for water cooler conversation
  2. Schedule virtual movie days, when the same movie is streamed with the chat option on.
  3. Try to recreate virtual versions of what employees miss the most in office, like a coffee break, for instance.
Being Social While Remotely Working

Being social at office lubricates official conversations and the work itself. The more we spend time with colleagues having non-essential chatter, the easier our work becomes with them.

It helps to be creative and infuse fun into a virtual interaction. Any official conversation, like a manager meeting his subordinates in a one-on-one meeting, can start by asking about the person’s life (something unrelated to work), so that a connection is built.

22% of Americans work from home

.... while nearly 50% are involved with remote or virtual team work.

This continuing shift calls for a new range of behaviors and skills.

Communication challenges for remote teams
  • Body language. Even when we share the same space, the tone of a text or of an email is left wide open to interpretation and can generate anxiety.
  • The delay between our messages can often postpone or hide emotional reactions to our comments. Lacking an immediate response, we can become distracted, second-guess ourselves, or even grow frustrated with our teams.
3 types of distance in remote teams
  • Physical (place and time)
  • Operational (team size, bandwidth and skill levels)
  • Affinity (values, trust, and interdependency).

The best way for managers to drive team performance is by focusing on reducing affinity distance.

Assembling the Team

... that's capable of executing in a remote setup:

  • Hire doers: they will get stuff done even if they are working from a secluded island.
  • Hire people you can trust....
Software/Tools

In a remote team, you'll need the right tools to make sure everyone stays on the same page and can continue to execute without a physical person standing next to them.

You likely will need a tool in certain categories like group chat and video conferencing to make remote successful.

Processes

Good processes let you get work done in the absence of all else. They provide structure and direction for getting things done.

A few examples from Zapier:

  • Weekly Hangouts;
  • Weekly One-on-Ones;
  • Bring the team together 2 times/year somewhere cool;
  • Automate anything that can be automated.