Elements of Emotional Intelligence
- Self-awareness: emotional awareness, self-assessment, self-confidence;
- Self-regulation: self-control, trustworthiness, conscientiousness, adaptability, innovation;
- Motivation: achievement drive, commitment, initiative, optimism;
- Empathy: understanding others, service orientation, leveraging diversity, political awareness;
- Social skills: influence, communication, conflict management, leadership, change catalyst, collaboration and cooperation.
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