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Best practices in virtual teams communication
- Communicate with the intention of being extremely clear, no matter the medium you are using;
- Don’t bombard your team with messages;
- Establish communication norms that bring clarity in communication;
- See the hidden opportunities in written communications, especially for those who might be less inclined to speak out in groups;
- Create intentional space for celebration.
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3 types of distance in remote teams
- Physical (place and time)
- Operational (team size, bandwidth and skill levels)
- Affinity (values, trust, and interdependency).
The best way for managers to drive team performance is by focusing on reducing affinity distance.
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Communication challenges for remote teams
- Body language. Even when we share the same space, the tone of a text or of an email is left wide open to interpretation and can generate anxiety.
- The delay between our messages can often postpone or hide emotional reactions to our comments. Lacking an immediate respon...
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22% of Americans work from home
.... while nearly 50% are involved with remote or virtual team work.
This continuing shift calls for a new range of behaviors and skills.
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