I've managed a remote team for four years. Here are the 5 things you can't ignore
Remote workers won’t have the opportunity to be involved in spontaneous conversations or team lunches, but there are other things you can do to help them settle:
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Design your hiring process with remote candidates in mind. Look for 3 main things:
Remote workers need a dedicated, quiet space to do their work, so it’s important to set some guidelines:
They can still work from a coffee shop every once in a while, but they need a good default setup.
Look for ways to build strong relationships:
... but check in from time to time.
Watch how the project unfolds in tools like Trello, Confluence, and Slack. That way, you're not bugging direct reports for status updates, but you still understand what's happening.
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... that's capable of executing in a remote setup:
In a remote team, you'll need the right tools to make sure everyone stays on the same page and can continue to execute without a physical person standing next to them.
You likely will need a tool in certain categories like group chat and video conferencing to make remote successful.
Good processes let you get work done in the absence of all else. They provide structure and direction for getting things done.
A few examples from Zapier:
Accept that you have to put in place remote work systems, even if more than half of your employees ultimately revert to office-based work.
Intentionally design for the same interactions that would otherwise happen if people were in the office.
Your people need to feel your presence as a leader as they will have fewer opportunities to see you face to face when they work remotely.
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A sense of connection and belonging are sentiments that are helpful for building “affective trust” – a form of trust based on emotional bond and interpersonal relatedness.
If your icebreaker questions are intriguing, cheeky, humorous – the answers you receive will be, too.
Many remote teams will kick off their weekly meeting with an icebreaker question or insert it during their morning stand-up meeting. Even more popular is asking a series of icebreaker questions during the onboarding process when hiring someone.
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