Emotional Intelligence (EI)

Emotional Intelligence (EI)

EI means the mastery of emotional competencies. 

That includes self-awareness, self-management, social awareness, and relationship management.

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Questions to Measure EI in interviews
  • How do you establish trust? An environment with trust promotes higher working engagement
  • If you worked for your top competitor, how would you beat yourself?  This question could show the candidate's ability to put the good of the organization ahead their own pride.
  • Can you use a belief statement to explain the value of what we offer? Ask a belief statement that gets at the heart of what an organization or team offers.

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RELATED IDEAS

Is there a time you tried to do something and failed? Is there a time you received negative feedback from your boss. How did that make you feel? Is there a conflict at work that made you feel frustrated?
  • Emotionally intelligent people are good at understanding and managing their emotions. They are also empathetic and good at handling others' emotions 
Tell me about a hobby you like to do outside of work. Can you teach me about it?
  • Act as you don't understand what he's saying, and observe his reaction. Emotionally intelligent people remain patient and calm when faced with a communication challenge.
Can you tell me about a time you needed to ask for help on a project?
  • Emotionally intelligent people know and admit when they need help.

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IDEA

Take critique well

Emotionally intelligent people don't get offended or defensive when facing criticism.

They take a few moments to understand where the critique is coming from, how it is affecting others or their own performance and how they can constructively resolve any issues.

Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them. 

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