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Three Kinds Of Empathy
- Cognitive: "I know how you think."
- Emotional: "I know how you feel."
- Empathetic concern: "I care about you."
They reside in different parts of the brain:
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Emotional Intelligence In Confrontations
- Strong self-awareness and self-management would let you control your initial impulses or any anxiety you might have around a hard conversation.
- A highly developed sense of empathy (part of social awareness) would allow you see the situation from the other person’s point of view.
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The Components Of Emotional Intelligence
They are: self-awareness, self-management, social awareness, and relationship management.
None of these is aligned with “niceness.” In fact, being skilled in each of the four components of emotional intelligence would allow you to have confrontations when you need to, and to do it more str...
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Emotional Intelligence ≠ "Being Nice"
Many of us believe that having emotional intelligence means being “nice.” But this belief conceals some fundamental benefits to developing one’s EI.
For example, simply saying someone is nice can belie the fact that they’re only nice to some people and not others. Niceness is also int...
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There are 3 types of empathy
- Emotional empathy: “You feel awful? Then I feel awful too!”
- Cognitive empathy: “I understand that you are feeling awful. That must suck.”
- Compassion: “You feel awful? I feel for you. How can I help?”
...
Empathy
- Cognitive and emotional empathy: You can describe things in ways your colleagues can understand because you are aware of different perspectives.
- Good listening: You pay full attention to the other person and make sure you understand what they are saying.
Empathy
Empathy breeds compassion, connection, and love. It brings people closer and makes others feel understood and less alone.
Empathetic people genuinely care, but they also respect and understand the boundaries and privacy of the people that surround them.
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