Learn more about communication with this collection
How to showcase your skills and experience
How to answer common interview questions
How to make a good first impression
Principles for giving effective feedback
- Make it relevant: if what you're telling someone isn't aligned with their goals in some way, the impact of your feedback will be limited.
- Stay focused on a limited number of issues you want to address.
- Provide context, if you hope to influence someone's behavior.
- Listen carefully.
- Be compassionate.
- Follow-up: from time to time, refer back to what you agreed when you had your conversation.
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Employee feedback
It is essential to identify the employee's strengths, weaknesses, and potential trouble areas to give an idea of how to provide positive and critical feedback, and to what extent.
- Timely: Unspoken issues can worsen over time, but by providing quick feedback can mitig...
Give Feedback
- Maintain comfortable eye contact.
- Remain open-minded.
- Pay attention to non-verbal signals as a way of reading the person's feeling state.
- Use an "I" statement of feeling. Ex: "I feel like this decision violates our trust."
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