Dealing with criticism that cuts

  • Distance Yourself From the Situationto allow you to calm down. Do not react or take it personally. 
  • Try to Understand Your Boss's Intentions. Is he's upset with your performance or exceptionally stressed or prone to say things he doesn't fully mean?
  • Summarize the Criticism. Repeat back exactly what you think she's driving at. Try and word the criticism in a more positive light. "so you're saying I need to find a new work strategy so I can improve my performance?"
  • Explain Your Perspective. The more specific you can be here, the better. 

  • Engage in a Dialogue. Work together with your boss to hash out the unspoken details of the criticism.

  • Suggest an Action Plan and make sure to follow it.
  • Consider Giving Criticism of Your Own if the criticism is misdirected.  Tell your boss that his/her criticism was unwarranted or unhelpful, but suggest alternative strategies he/she can use in the future to make his/her criticism better.

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7 Steps to Taking Harsh Criticism From Your Boss

7 Steps to Taking Harsh Criticism From Your Boss

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