The act of listening does not necessarily equal hearing.

It includes interpreting the speaker’s messages.

A useful way is to keep track of the conversation is by repeating and clarifying what the speaker has said.

The most significant feature is to be attentive and engaged with the speaker and the whole conversation.

Subtle body language, such as nodding, making eye contact and leaning forward create a difference to someone who’s sharing their feelings.

When people are sharing their situations with you, it is crucial to show your concern in the right way.

Questions with “Why” may make the respondent feel forced to come up with an explanation when they perhaps may not have one.

Speakers tell you their events because they trust you.

If speakers see you as listeners, you can appreciate their trust and courage by showing them support through conversations.

Most of the time, speakers only want to let their emotions out in front of a listener, but they are not asking for solutions from the listener.