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Develop perspective taking

  • Put aside your feelings so that you can concentrate only on the other person’s perspective.
  • Use open ended questions that can help you draw out the interests and motivation that the person may not be verbalizing.
  • Be clear about your own position and the weaknesses it has.
  • Remove any personal intentions you may have, so as not to project them on to the other person.
  • Using what you know about the person, their background, their mood, their intentions and expectations,  imagine how they are seeing the current situation.
  • Validate their position by paraphrasing back to them what you think their position is.

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What Perspective Taking Is

What Perspective Taking Is

It’s the ability to take on someone else’s point of view when thinking.

By taking yourself out of the equation, the motivations of your opponent becomes clearer. And by understanding the other side’s true motivations, you’re in a better position to anticipate their responses and offer them ...

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Using perspective taking

Using perspective taking

When you break it down, almost every aspect of business involves an element of negotiation. 

By honing your perspective taking skills, you are much more likely to come up with solutions that are acceptable to all parties.

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Solve the problem or leave the problem. But…… Do not live with the problem.

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Day 25:

  • Self-interest is the lever that will move people.
  • You must train yourself to think your way inside the other person’s mind, to see their needs and interests, to get rid of the screen of your own feelings that obscure the truth.
  • Ask indirect questions to get people to reveal t...

Changing Perspective

If you want to avoid offending someone, you can start by seeing the problem with the other person's point of view and finding out the root cause of the problem, understanding that there may be:

  • Many things you don't know about the other person.
  • Many things they don...

Complementing empathy with perspective-taking

Empathy is a trap givers need to avoid. A busy person moved to empathy can spend too much time doing favours they cannot afford.

Managers can teach givers to be perspective takers, not just emphasisers. Instead of trying to imagine what other people are

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