Regulating our voice

Listening rarely happens during a submissive state. Instead, the listener is waiting for a pause to interject a rebuttal to defend against a verbal attack.

Once we know how shouting is perceived, we must be careful to regulate our voice to a volume and tone that does not come over as aggressive or dominant.

Most of the meaning of your spoken words comes from the tone of your voice, not from the words.

Suppose you are the type of person who automatically raises your voice to become the dominant speaker. In that case, you may be damaging your ability to be a better communicator...