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How to build trust and respect with team members
How to communicate effectively
How to motivate and inspire others
Being genuinely nice has the maximum impact on one’s emotional health and also helps in better performance while improving social relationships.
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MORE IDEAS ON THIS
There are four emotional strategies in workers who are handling customers or clients:
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531 reads
Fake emotions displayed mainly on the surface for the sake of the job profile are termed as surface acting.
It is the Mcdonalds checkout guy who gives a polite smile because he is told to or the CEO who has to hide his imposter syndrome or the bouncer at a concert who has to scowl and...
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Deep acting is the emotional labour we put in our personality and actions that fulfil the expectations of a desired role.
Just as flight attendants have to be happy at their jobs, and bill collectors have to be nasty, we all have to modify our emotions to suit the various roles we...
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