Superstar titles: Ninjas, rockstars, jedis, gurus, unicorns

Experience is a good thing, but this does not automatically make an employee the best person to be promoted to a more responsible job.

Before promoting an employee, the company should know the employee's level of knowledge, skills and ambitions. They should know if that pe...

Not receiving enough feedback stresses employees out. They don’t want to be micromanaged, but they definitely want and crave constructive criticism, and they want general feedback on their performance on a consistent level.

Let employees know if they’re doing what you expect, as regularl...

[G]ive them what they need to know, not everything you know.

We’re often tempted to demonstrate our knowledge or expertise by heaping on a wealth of information. But that just dilutes the main argument.