Three Star Leadership | Wally Bock | Leadership and Listening
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Listening is a critical leadership skill you can master.
It will help you learn about the people you work with, demonstrate you think they’re important, and help you make better decisions.
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If leadership is your job, you can’t walk away from them. Because they're part of your job.
These are conversations about performance and behavior. Most bosses dread them.
To be effective in information gathering, you need to let go of assumptions and be aware enough to recognize when you’re jumping to conclusions, making judgments, or using labels.
Asking curious, open-ended questions encourages dialogue instead of dictating what other people should do or think, And the best communicators listen more than they speak.
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