Three Star Leadership | Wally Bock | Leadership and Listening
threestarleadership.com
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Leadership and Listening
Listening is a critical leadership skill you can master.
It will help you learn about the people you work with, demonstrate you think they’re important, and help you make better decisions.
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Listening will help you lead more effectively
- When you listen, you learn: about your teammates and what’s important to them, ideas, stories, concerns.
- Listening sends the message that you value the other person.
- Listening helps you make good decisions: it slows you down so you can diagnose effectively before you act.
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Learn to Listen Well
- Show that you’re paying attention. Lean in. Make eye contact. Nod.
- Paraphrase what the other person said and ask them if you got it.
- Ask open-ended questions to encourage them to continue and increase your understanding.
- Take notes during the conversation if it helps you and doesn’t make the other person uncomfortable.
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