Argument against remote work
The argument is that while remote employees may be more personally productive, the team creativity and innovation suffer. People really need spontaneous interactions at the water cooler or break room or at happy hours to foster serendipity that drives innovation.
People who support the Office-Serendipity Theory of Innovation like to cite Jobs' views to support the idea that "most people should work in an office." But the theory suffers from anecdotal evidence of chance office encounters.
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Why some companies fail at remote work
Companies that fail at remote work focus too much on technology and too little on the process. Successful remote work is based on clear processes that support three core principles.
- Communication: The ability to exchange information.
- Coordination
Remote Work: Adapt And Thrive
- Not everything that was done in the office is effective or even advisable in a remote setting where everyone is at home juggling work and personal stuff.
- We need to understand the various subtleties and the many touchpoints of working closely with a remote team, and understand that...
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