Addressing problems directly - Deepstash

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Addressing problems directly

...without crossing the line:

  • Don’t make assumptions: make sure you have all the facts.
  • Make sure your conversation serves a purpose: proving a point isn’t a productive goal.
  • Plan out what you’re going to say: wording is everything, and that needs preparation.
  • Address the phenomenon, not the person.
  • Aim for a positive outcome: propose potential solutions.

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