Learn more about communication with this collection
How to manage workplace stress
How to prioritize and make better decisions
How to learn anything fast
Addressing problems directly
...without crossing the line:
- Don’t make assumptions: make sure you have all the facts.
- Make sure your conversation serves a purpose: proving a point isn’t a productive goal.
- Plan out what you’re going to say: wording is everything, and that needs preparation.
- Address the phenomenon, not the person.
- Aim for a positive outcome: propose potential solutions.
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