Steps of the A-E-I-O-U Model
Steps of the A-E-I-O-U Model
- Acknowledge - (See the positive intentions): Assume the other person in the argument means well. Try to understanding his or her rationale and state it out loud directly to them.
- Express - (What you see): Affirm the positive intention you’ve identified and express your own specific concern.
- Indentify - (Propose a solution): Clearly define your objectives and recommendations.
- Outcome - (Outline the benefits): What’s in it for your opposition if they agree to accommodate you?
- Understanding - (Ask for feedback) Either nail down agreement on a next action or step, or work together to develop.alternatives.
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