Learn more about communication with this collection
Ways to improve productivity
Strategies for reducing stress
Tips for managing email overload
Posture
- Open posture involves keeping the trunk of the body open and exposed. This type of posture indicates friendliness, openness, and willingness.
- Closed posture involves hiding the trunk of the body often by hunching forward and keeping the arms and legs crossed. This type of posture can be an indicator of hostility, unfriendliness, and anxiety.
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Arms and legs
- Crossed arms: a person feels defensive, self-protective, or closed-off.
- Standing with hands placed on the hips: an indication that a person is ready and in control, or is a sign of aggressiveness.
- Clasping the hands behind the back: might indicate bored, ...
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Lip signals
- Pursed lips: an indicator of distaste, disapproval, or distrust.
- Lip biting: signals people are worried, anxious, or stressed.
- Covering the mouth: used when people want to hide an emotional reaction.
- Turned up or down: When the mouth is sli...
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Eye signals
- Eye gaze: Directly eye contact indicates interest and paying attention. Prolonged eye contact can feel threatening.
- Blinking: People often blink more rapidly when they are feeling distressed or uncomfortable.
- Pupil size: Highly dilated eyes, for example...
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Gestures
- A clenched fist indicates anger in some situations or solidarity in others.
- A thumbs up and thumbs down: gestures of approval and disapproval.
- The "okay" gesture: "okay" or "all right." In some parts of Europe, the same signal is used to imply you are not...
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Apply Conviction To What You Are Doing
Believe in yourself and apply maximum conviction and dedication to what you are doing. Don't "try", do it. This puts you ahead of the competition.
This applies to your physical body as well. If you are constantly slouched with a frown on your face and arms crossed, that may no...
Arms and legs
- Crossed arms: a person feels defensive, self-protective, or closed-off.
- Standing with hands placed on the hips: an indication that a person is ready and in control, or is a sign of aggressiveness.
- Clasping the hands behind the back: might indicate bored, ...
Body language speaks volumes
Good communication is a full-body experience. It’s how we breathe. It’s our tone. It’s our gestures.
Cultivate habits like keeping an open expression, avoid defaulting to crossed arms, and taking deep breaths to help change the tenor of an interaction.
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