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How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
Welcome "bad" ideas
If you're brainstorming, don't characterizes ideas as "bad." Yes, there are bad ideas, but they're the fertilizer out of which good ideas grow.
39
159 reads
MORE IDEAS ON THIS
Negative opinions
The ones that usually have negative ideas will come in handy later, when you're sorting through the ideas, but but they're not useful when you're generating them.
36
178 reads
Only invite brains
Every organization consists of 2 general types of people:
- a) those who agree with the boss all the time and
- b) those who have their own ideas and opinions.
The Yes-men and Yes-women only spout regurgitated pap, so don't invite them.
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232 reads
Keep it short
When it comes to brainstorming meetings, the terms "long" and "productive" are an oxymoron.
Think 15 to 20 minutes. The moment everyone's energy starts to flag, end the meeting before the storm turns into a dull drizzle.
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132 reads
Some rules to keep in mind
- Suspend your judgment: approach all ideas--even ones that normally might seem lame--with a sense of possibility.
- Go for quantity. The object of brainstorming is to get as many of ideas on the table as possible in as short a time as possible.
- Get everyone al...
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137 reads
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Every great idea is a combination or mutation of an idea that has already been brought to life. Ideas brought to life in products that are already out there are the building blocks of innovation – not thoughts....
Avoid bad days
There is almost no way to make a good first impression if you are having a bad day. If you have to go to an event, find a way to snap yourself out of your bad mood.
Working out, calling a friend or watching funny or inspiring YouTube videos before events often gets y...
Good ideas come from bad ideas
You needs lots of ideas to get a few good ones. Good ideas are a metric of quantity not just quality.
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