Being A Great Listener

  • Focus on what’s being said instead of how it affects you or what you want to say.
  • Put away your phone. It’s rude and multitasking takes away from comprehension.
  • Ask follow-up and confirmation questions. This shows you’re listening and care about what’s been said.
  • Practice reflective listening. Paraphrase in your own words the meaning of what’s being said to guarantee you’ve interpreted it correctly. By doing this, you give the speaker the opportunity to clarify what she meant to say.
  • Use positive body language: Use an enthusiastic tone, uncross your arms, maintaining eye contact.
  • Don’t judge. This doesn’t require that you believe or agree with them, it only means you understand.
  • Talk less. If not checking for understanding or asking a probing question, you shouldn’t be talking.
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Communication

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MORE IDEAS FROM THE ARTICLE

Alfred Brendel

“The word listen contains the same letters as the word silent.”

Beyond the spoken words, the tone of voice, body language, and what isn’t said also convey valuable information.

But most people overrate their listening skills. 

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Innovation

...comes with a relentless focus on experience and not being satisfied by “just getting it out.” You must take time to create a complete experience by taking your innovative idea and ruthlessly concentrating on how to reduce it to its essence. 

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Mind The Limitations Of Your Brain
  1. Decide important things early in the day, else decision fatigue sets in.
  2. Have snacks to keep your glucose high, else your brain will respond more strongly to immediate rewards.
  3. Sleeping or working on something else let’s you unconsciously work on complex problems.
  4. Consider options in a foreign language and look at them as if you were somebody else.
  5. Treat yourself for making a choice that benefits you more long-term instead.
  6. When making choices about the future, we tend to assume that how we feel now is how we’ll feel forever. 

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