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Beyond the spoken words, the tone of voice, body language, and what isn’t said also convey valuable information.
But most people overrate their listening skills.
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As reaction to panic or stress the body pumps adrenaline, making you breath faster and certain parts of the body feel tight, that makes us prone to often incorrect snap judgments. When having that kind of response, close your eyes, take a few breaths, and take some time to consider your next action.
That buys you time to physically calm down enough to make a more considered choice.
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...comes with a relentless focus on experience and not being satisfied by “just getting it out.” You must take time to create a complete experience by taking your innovative idea and ruthlessly con...
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...who is on a team matters less than how the team members interact, structure their work, and view their contributions.