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WEFORUM

Why successful people are great listeners

Why successful people are great listeners

weforum.org

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  • Focus on what’s being said instead of how it affects you or what you want to say.
  • Put away your phone. It’s rude and multitasking takes away from comprehension.
  • Ask follow-up and confirmation questions. This shows you’re listening and care about wh...

Beyond the spoken words, the tone of voice, body language, and what isn’t said also convey valuable information.

But most people overrate their listening skills. 

Alfred Brendel

“The word listen contains the same letters as the word silent.”

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