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Develop active listening by practicing these three skills:
I like jazz music and bacon. Learning new things is one of my obsessions.
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Nonverbal communication carries most of the message. Good delivery does not call attention to itself but instead conveys the speaker’s ideas clearly and without distraction. Omit nervous gestures.
Pay attention to what people say. Listen to understand and focus on the speaker instead of thinking ahead to your reply.
It can be tempting to stereotype new colleagues or clients, or to make assumptions about them based on just a few pieces of information.
Set time aside to listen when you meet someone new. Give them space to talk about their viewpoints and take time to absorb these.
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