Learn more about communication with this collection
How to establish a positive team culture
How to collaborate effectively
How to build trust with a new team
When you make a statement to your audience, they're passive. Asking questions gets them involved mentally, making them active.
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When you speak about an idea or process to your audience, you know exactly what you're talking about. But the audience doesn't.
These concepts can be very abstract without concrete examples to illustrate. Give them examples, and you'll keep their attention.
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Other curated ideas on this topic:
The biggest mistake people make when it comes to listening is they're so focused on what they're going to say next that they fail to hear what's being said.
Avoid this by asking questions. People like to know you're listening, and something as simple as a clarification question shows that you are...
The right questions are at the heart of discovery. And one of the very first questions you should be asking yourself is “What assumptions can I challenge?”
The mere act of trying to discover what assumptions you and others are making can give you a new perspective on the chall...
Interruptions aren’t all bad: some of them can actually be pretty valuable contributions to the conversation.
So, when one of your co-workers jumps in, asking probing questions can be a great way to address the issue without direct confrontation or aggression and even allow you to get some ...
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