Learn more about personaldevelopment with this collection
How to build confidence
How to connect with people on a deeper level
How to create a positive first impression
From an individual standpoint
As individuals, we tell people the most about who we are when everything goes wrong. These times are also when we stand to learn the most about ourselves.
Your kids might not remember how you behaved on a relaxed, sunny Saturday. But they’re sure to remember how you behaved on the day when you’d lost your job due to a recession, or you’d just had an argument with your partner.
That’s the day when your behavior has the most to show them about what to model in the future.
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75 reads
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From a product standpoint
Products and services are only as good as they are when they break, not when everything is functioning fine.
Even if you’ve had a positive view of a product or service for years, a problem that takes forever to fix or a hostile response when you ask for help will no doubt ...
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96 reads
It's easy when it's brighter
“Anyone can steer the ship when the sea is calm.” —Publilius Syrus
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113 reads
Don‘t always look at the brighter side!
We tend to measure performance by what happens when things are going well. Yet how people, organizations, companies, leaders, and other things do on their best day isn’t all that instructive. To find the truth, we need to look at what happens on the worst day.
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193 reads
From a customer standpoint
From a customer standpoint, companies are only as good as how they behave in a public relations crisis.
Reputations are fragile. One incident of bad behavior will linger in the minds of customers for a long time.
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100 reads
From a financial standpoint
From a financial standpoint, companies prove their worth when they show how they cope when something fundamental changes in the market or there’s a financial crisis.
Like companies, investors might be able to perform well in ideal conditions due to luck. But when the marke...
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53 reads
From a leadership standpoint
Leaders are only as good as how they lead during times of uncertainty and fear.
Ask anyone to name the finest leaders in the history of their country and they’re not likely to name those who were in power during calm, peaceful times.
They’ll name those who were at th...
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58 reads
CURATED FROM
CURATED BY
Digital marketing at dentsu. Invested in the symbiosis of marketing, psychology, and design. Photographer at heart.
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Relationships When Things Go Bad
- If your spouse stood by you during your jobless months, when there were uncertainty and stress all around, then the relationship is worth its salt. Anyone can stand beside a successful person during a good time.
- How a partner is treated during a bitter argument is something that is...
The “What About”s
What do we intend to talk about?
To answer this we should think about what our audience needs or what they’re hoping for. Most people will be thinking WIIFM (what’s in it for me?) when they’re listening.
Wha...
Listening Techniques-1
Regardless of the problem, there’s no substitute for listening to your partner.
How do we become better listeners? Give a “CRAPO”. Here’s what I mean:
1. Clarify: Be clear about what they’re saying if not ask questions.
2. Reflect th...
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