The Zen Master's Guide to Email Productivity | Process Street | Checklist, Workflow and SOP Software
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think of every email you get as either something you need to take action on, track, or refer to later.
Every time you open a conversation, decide right away what to do with it. D...
There’s no “definitive” system. The best framework is the one that works for you. Ideally, it should model your work style, supporting the way you work. Bonus points if it’s low-maintenance, fast to set up, and adaptable as your work changes.
Some people like to use folders with specific actions (do, delegate, reply), while others prefer the deadline-driven approach (today, tomorrow, next week).
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... during the day can be an effective way to keep your inbox at manageable levels.
However, the constant interruption and distraction that comes from it can dramatically lower your productivity, and disrupt your ability to enter a state of flow when working on high value projects.
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E-mail is not a substitute for conversations.
Avoid asking open-ended questions and save yourself from the “boomerang effect” (that’s when you invite more email into your inbox than you intended, as a result of having sent out an email in the first place). Be concise in your message and specify the TL;DR and/or requested action upfront.
The blockage is not email itself, but where all these messages should ultimately go, which requires setting up the right downstream systems.
As you process each message, give yourself five (and only five) options: responding directly or sending the item into whatever system you’re using to manage one of these four buckets.
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