More than one-quarter of a worker's day on average is spent answering and reading emails - email is the second-most time-consuming activity for workers, next to "role-specific tasks."
think of every email you get as either something you need to take action on, track, or refer to later.
Every time you open a conversation, decide right away what to do with it. Don’t postpone and come back to it. You touch it once and move on.
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