Email has real value in communicating the following:
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Human nature tends to conform to the majority and leans towards safety in numbers. Adopted practices (like email) become the default even when they are not the best solution because everyone else is on it.
Work is done more effectively with in-person or virtual meetings, while instant messengers are less formal and more intuitive while being easy to check.
Email is essential in a workplace and yet can suck our productivity in a uniquely annoying way. On an average workday, we check our email 15 times, which leads to wasted time and distractions.
Email isn’t even the best way a person can communicate, as it does not provide the recipient with our intended tone, intentions and purpose in an exact way.
A common scenario in the world of remote working is waiting for a response for the email one has sent, looking for the information, input or conversation that is required from a coworker or a client.
While we start to think that we are being ghosted, it is common for people to delay email responses as they are juggling work and personal commitments, and our email does not make it to their top 10 list of must-do work. We can keep a few things in mind while reaching the person again in a follow up email.
There are mainly two ways to communicate within a company: synchronous and asynchronous communication. While the second type has always been widely practiced, as face-to-face meetings or any other in-person communication, the second type is just slowly being discovered.
In fact, asynchronous communication enables team members to respond to their colleagues whenever they can, without putting pressure on them that the answer should be provided immediately.
.. .is defined as working with tools that don’t demand an immediate response.
Remote work has its own set of challenges (like different time zones) and is filled with distractions. In order to keep productivity up within a working team while providing them the flexibility they need to take care of their families (and themselves), there is a need to increase the use of asynchronous communication.