“You cannot save people, you can just love them.”
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If you know you can’t solve it, or if the customer isn’t worth saving, you should probably move on. Ask yourself this question, Is this customer worth all the effort you are taking to save them? It is obvious that you cannot solve every cancellation reason?
Maybe sometimes it’s not enough t...
“You can give without loving, but you cannot love without giving.”
A kind word from someone we love and trust can go a long way. Their perspective can also help shed some light on some of our qualities we are unaware of.
Ask close friends or family what they appreciate about you. Save their words. Reread them when you need ...
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