Learn more about communication with this collection
Essential product management skills
How to work effectively with cross-functional teams
How to identify and prioritize customer needs
Be a good listener. Encourage others to tell you about themselves.
214
3.26K reads
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People love the smile on other people's faces. The more you smile, the more pleasant the interlocutor will have a dialogue with you.
188
2.28K reads
Always act in such a way that the other gets the impression that you are important. Professor John Dewey said: "The deepest principle of human nature is the passionate desire to be recognized."
I have already pointed out that it is precisely this striving that distingui...
204
2.16K reads
Remember that for a person, the sound of his name is the sweetest and most important sound of human speech.
192
1.99K reads
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