Listening On Autopilot
Most of us are hearing what the other person is talking about, but do not listen actively, as our mind is buzzing with thoughts, and we are waiting to reply and be heard instead. Our smartphones aren’t helping either, with our mind wandering to the next distraction or notification.
Many people also don’t fully hear what is being said, and react according to the basic ‘fight-or-flight’ mechanism inside a fear-based mind. A good, active listener takes time to listen to the other person without showing any impulsive reaction, or being defensive.
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