2. Identify critical and secondary user journeys - Deepstash

2. Identify critical and secondary user journeys

A critical or primary user journey is a basic flow everybody has to perform in order to use the app.

(E.g. Add an item to the card)

A secondary user journey is a flow only power users can perform.

(E.g. Change your profile avatar)

Identify the user journeys (primary and secondary) of your product to identify the future work to be done on the most important product areas.

Then, apply an accessibility checklist to each step of each user journey. Run through the checklist with every team member.

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magdamihalache

User Researcher, passionate about behaviours and building the right products. I 'stash' about research, self-development and education.

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