Jason Warner: The easiest way to know that there's mistrust happening is largely that you're hearing things FROM others ABOUT others. If that makes any sense?

"Great minds talk about ideas, small minds, average minds talk about events and small minds talk about people." - Eleanor Roosevelt

If your organization is talking about the ideas of your organization, I think you've got as healthy an organization you've ever possibly hoped for.

How do you go about finding your canaries, those that give you unfiltered feedback?

Jason Warner: So I think it all starts with you as a leader. If people feel that you are two or three different people. You know, one person in public, one person in private, one person with...